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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caleb Whitteker

December 20, 2025

5  out of  5
rating by Caleb Whitteker
"Simply wonderful. Saved me money, explained why, listened and continued a conversation with care. Absolutely would not go anywhere else."
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Sebastian Smith

December 12, 2025

5  out of  5
rating by Sebastian Smith
"Absolutely recommend!! I like many, never gave much thought to insurance other than it's a legal requirement to have to own and drive a vehicle. But after doing business here for more than 5 years I can tell you that not only is insurance a service, having agents that take personal care and consideration of your situation, has made all the difference in the world. Through the good times and bad, and periods of financial hardship. They have helped and worked with me and even directed me to resources to assist that I had never dreamed even existed. I would just like to extend a personal thank you to the people that work here, and especially to my insurance agent keri fields. Thank you!!"
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doug tuell

June 7, 2025

5  out of  5
rating by doug tuell
"The staff was efficient and personable and the rates were much more attractive than Travelers. I hope if I have a claim the reviews on Facebook do not prove out to be true. When I shared my experience with Travelers and switching to State Farm I was bombarded with comments like "You'll be sorry" and "It's the old Bait and Switch" They will jump your Premiums in excess next year. I also heard of lengthy delays in respect to settling claims. Like I said, I hope they don't become true. Facebook wasn;t flattering to you."
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Adrian Bernhardt

April 5, 2025

4  out of  5
rating by Adrian Bernhardt
"Very easy to get a quote online, and start an account."
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Barry Ward

January 29, 2025

5  out of  5
rating by Barry Ward
"I always have a great experience at State Farm in McPherson. The staff is always friendly and very helpful and very experienced. They always have the customer in mind by providing them with the best advice and deals that work for that customer. I would recommend them to anyone."
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Silas Popplewell

January 5, 2025

5  out of  5
rating by Silas Popplewell
"Great place to do business with! Nice and effective staff. Keri got me setup with everything I was looking for! Highly recommend."
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Cacey Winter

September 19, 2024

5  out of  5
rating by Cacey Winter
"Highly recommend Galen Shields Agency! When I initially switched four months ago, Keri took care of everything for me over email and made the transition a breeze! Darla is great to work with as well! Any questions are answered promptly, and you never feel like a bother. My parents and sister and brother-in-law also switched their business to Galen's office."
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Kevin Jones

September 16, 2024

5  out of  5
rating by Kevin Jones
"I highly recommend Galen Shields for all of your insurance needs! We moved to McPherson in July from the East Coast and everyone in the office is super personable and knowledgable. It was a breeze cancelling my old policies and setting up the new ones (home, auto, business). Keri took care of everything for me and provided me with detailed information. When I wasn't sure about signing up for the safe drive beacons, she took plenty of time to explain how they worked -without any pressure to choose them (which in the end, we did!). On the East Coast my insurance office didn't even know who I was after 10 years with them. Here, I felt like a member of the family after my first visit!"
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Hernan bastos

September 14, 2024

5  out of  5
rating by Hernan bastos
"Great service!!"
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Tami Wilson

September 13, 2024

5  out of  5
rating by Tami Wilson
"Anytime I have a question or need a change to my policy Keri is on it immediately. Great customer service!"
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Lynette Pauls

September 13, 2024

5  out of  5
rating by Lynette Pauls
"They are great!"
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Melindamarie Cairns

March 27, 2024

5  out of  5
rating by Melindamarie Cairns
"The ladies are so nice and helpful."
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Josh Barger

January 26, 2024

5  out of  5
rating by Josh Barger
"10/10 customer service"
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Karen Williams

November 9, 2023

5  out of  5
rating by Karen Williams
"Everyone in their office is so helpful and takes time to answer our questions."
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Aubrey Goertz

September 15, 2023

5  out of  5
rating by Aubrey Goertz
"Galen and his team have been providing my family fantastic customer service for more than 15 years! I highly recommend Galen, Donna, Keri, and Darla for all your insurance needs!!! These four people work together to meet your needs and let me tell you, they are absolute awesome sauce! They make filing claims a breeze and have always reimbursed me quickly if I had to pay for a tow or lockout. This office is staffed with all licensed agents, so it doesn't matter who you talk to, they all know their stuff and will help you with a smile on their face that you can even hear through the phone. 5+ stars!!!!!"
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Kiersten O'Connell

August 24, 2023

5  out of  5
rating by Kiersten O'Connell
"I have loved working with this agency, especially Keri! She is personable, friendly, and really cares about you and your family. Could not recommend her enough. Thanks Keri!(:"
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Lana Thomason

April 13, 2023

5  out of  5
rating by Lana Thomason
"Keri Fields was amazing and definitely goes above and beyond for her customers. Thank you for all your help!!"
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Cheryl Vincent

March 10, 2023

5  out of  5
rating by Cheryl Vincent
"We have been with Galen Shields for many many years. We so appreciate the excellent and personalized service that Galen, Keri, and the staff provide at their office. Richard and I wouldn't trust our insurance needs to anyone else. Keep up the good work. You all are amazing"
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Jer W

March 8, 2023

5  out of  5
rating by Jer W
"I have been with State Farm since I started to drive and the last 30 years with Galen and his staff. Keri and the staff have been wonderful, helpful and very professional."
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Melisa White

March 7, 2023

5  out of  5
rating by Melisa White
"We have used Galen Shields for at least 13 years and love their service. The ladies are all very knowledgeable and prompt!! Thank you for protecting my cars and home!"
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Kelcie Sanchez

January 18, 2023

5  out of  5
rating by Kelcie Sanchez
"Very competitive prices and great customer service!"
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Sandra Acosta

December 15, 2022

5  out of  5
rating by Sandra Acosta
"I've been with State Farm for a long time, and would never change my mind to go to another option. The excellent and personalized services received from State Farm at Galen Shields are outstanding and incomparable. Thanks to my Insurance State Farm Representative Keri Fields, I really can move forward with confidence and a peace of mind that everything is under control. My professional duties require a lot of traveling and what a better choice having Galen Shields State Farm office at McPherson, KS taking care of my insurances no matter where I am. Thanks for your valuable and excellent services."
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RANDALL RATZLAFF

December 5, 2022

5  out of  5
rating by RANDALL RATZLAFF
"Very happy with Galen Shields State Farm. They always treat us very respectfuly. Happy with our rates!"
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Larry Mallory

December 3, 2022

5  out of  5
rating by Larry Mallory
"Cares about his clients."
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Esther Kathleen

November 22, 2022

5  out of  5
rating by Esther Kathleen
"Galen Shields State Farm Insurance is an awesome agency - they are very helpful, detailed, and quick to respond. They go above and beyond. I highly recommend them for your insurance needs."